Terms of service

Welcome to SAINTERA. These Terms of Service (“Terms”) govern your use of our website (the “Site”) and the purchase of products from SAINTERA (“we,” “us,” or “our”). By accessing or using our Site, you agree to be bound by these Terms. Please read them carefully before using our services.

1. General Information

SAINTERA is an online clothing store operating in the United States. By using our Site, you represent that you are at least the age of majority in your state or country of residence, or that you have given us consent to allow your minor dependents to use this Site.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Availability

All products are subject to availability. We reserve the right to limit the quantities of any products or services we offer. Product descriptions and pricing are subject to change at any time without notice.

We strive for accuracy, but we do not guarantee that all product descriptions, images, or pricing are error-free. In the event of an error, we reserve the right to correct it and revise your order accordingly or cancel it.

3. Preorder Policy

From time to time, we may offer items on a preorder basis.
When you place a preorder, you agree to the following conditions:

  • Payment is charged at the time of placing the preorder.

  • Estimated shipping dates are provided as guidance and may vary.

  • Once a preorder is placed, it cannot be canceled or refunded.

  • If there are significant delays, we will notify you via email.

4. Pricing and Payments

All prices are listed in U.S. Dollars (USD) unless otherwise stated.
We accept major credit cards and other payment methods as displayed at checkout.

By providing payment information, you represent and warrant that you have the legal right to use the payment method selected.

5. Shipping and Delivery

We offer international shipping. Shipping costs and estimated delivery times are displayed at checkout.

Please note:

  • Delivery times may vary depending on location and carrier delays.

  • SAINTERA is not responsible for customs fees, duties, or taxes incurred for international shipments.

  • Once an order is shipped, ownership and responsibility for the goods transfer to the customer.

6. No Refunds or Returns

All sales are final.
We do not offer refunds, returns, or exchanges under any circumstances, including for change of mind, incorrect sizing, or delays outside our control.

Please review all product details and sizing information carefully before purchasing.

If your item arrives damaged or defective, please contact us within 7 days of delivery at SAINTERA96@GMAIL.COM so we can assist you.

7. Intellectual Property

All content on this Site—including text, images, logos, and graphics—is the property of SAINTERA and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our written consent.

8. Limitation of Liability

To the fullest extent permitted by law, SAINTERA shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the State of Georgia , without regard to its conflict of law principles.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Any updates will be posted on this page, and the “Last updated” date will be revised. Continued use of our Site constitutes your acceptance of the revised Terms.

11. Contact Information

For any questions regarding these Terms, please contact us at:
📧 Email: SAINTERA96@GMAIL.COM
🌐 Website: SHOPSAINTERA.COM